Information for all residents regarding Covid-19
This section is so we can provide as much information and support about Coronavirus for all of our residents
If you have any information about vulnerable residents who may need help, or want to volunteer to help in any of the projects trying to keep people safe and well in this crisis get in touch with us. If there is a project you know about or have started let us know and we will advertise it here.
We are luckier than many because we have so much experience of having to fend for ourselves. We know the wonderful community of Lancaster west will pull together to see us all through this.
Please send any information to info@lancwestra.com
Page updated 01.05
Information
NPCC Guidance on leaving your home
Information from NHS in North Kensington
Updated Advice from UK Government
Lancaster West Neighbourhood Team
Information for All Business Owners
Financial
RBKC Help paying your Council Tax
FCA Advice on mortgage payment holiday
Which? advice on mortgages, credit cards, loans and savings
How is your bank or building society helping
List of All Bank and Building Society Covid-19 pages
NHS Advice
Keeping Well During Self-Isolation
Updates from MHCLG
Coronavirus update on the Grenfell tower site
Volunteering
Resources
Under 65 Food Distribution Service
As part of the local response to the Covid-19 situation, KCSC, in partnership with RBKC and the Volunteer Centre Kensington and Chelsea as part of the Community Resilience Group, supported by the Venture Centre, Bay 20 and Smart, have launched a food distribution service for vulnerable individuals and families who are under 65. As you may know, residents of 65 and above are being supported via Age UK’s emergency service.
The service is designed to be as straightforward as possible with the completion of a referral form submitted into a centralised email. If your organisation comes into contact with people you believe meet the referral criteria specified within the form then please complete and send to the email covid19foodsupport@rbkc.gov.uk. If successful, the referrals will be sent processed and food distributed as soon as is reasonably possible direct to the home of the person or family referred.
Supplies will be mostly made up of dry and ambient food, toiletries and cleaning products. The service aims to provide a one off supply of food and goods and not a regular delivery although we recognise that specific needs may require more than one delivery. If this is the case we would expect completion of another referral form.
This service is in addition to any other food banks which will continue to operate – it is designed to pick up the particular additional needs and vulnerabilities that are caused by the pandemic and social isolating.
Attached is the referral form that will need to be completed and sent to covid19foodsupport@rbkc.gov.uk or can be completed over the phone by calling RBKC's Single Point of Access helpline on 020 7361 4326 lines are open 7 days a week 9am to 5pm.
If you have any queries about the system then please call KCSC in the first instance, on 020 7243 9800 or the Venture Centre on 020 8960 3234.
Please note that this service is for food only, if you are picking up any other social or welfare issues please call the RBKC's Single Point of Access helpline on 020 7361 4326 lines are open 7 days a week 9am to 5pm.
The referral form is available here
Lancaster West Foodbank parcels
The Lancaster West Team can issue food bank vouchers to those in need. The voucher will enable you to collect a food parcel from Notting Hill Methodist Church. To get a voucher you will need to do the following.
Please call 0800 389 2005 between 9am-5pm, Monday to Friday and we will fill in a voucher form with you over the phone.
Gas and Electricity
💚 Don't stress about gas / electricity.
☎Phone them if you have a prepay meter - explain you are self isolating and they will send you out 2 weeks worth of gas / electricity or if you have a smart meter they will top you up.
BRITISH GAS 0333 202 9802
EDF 0333 200 5100
EON 0345 052 000
N POWER 0800 073 3000
SCOTTISH POWER 0800 027 0072
SSE 0345 026 2658
The Ghulam Trust
